SHIPPING

All orders (worldwide) receive FREE SHIPPING if the order is over 99 euros.

We do NOT ship C.O.D. (Cash on Delivery)

All orders are processed and shipped within 72 hours from the day they are received, pending product availability, and are shipped using First Class or Priority Mail.

How long will it take for my order to arrive?

Once shipped, the transit time takes approximately 2-3 business days to arrive at your doorstep (USA domestic orders only).  Please allow 7-10 business days for all orders shipped outside the USA (pending local customs clearance) to arrive.

When will my order ship?

Orders are processed and shipped within 72 hours from the day they are received, pending product availability.

What shipping provider do you use?

Orders, including ones sent to PO Boxes, APO and FPO military addresses, are shipped through the United States Postal Service (USPS) using First Class or Priority Mail.

Can I ship to an address other than my own?

Yes. When ordering, you can enter a shipping address different from your billing address.

Do you ship to international (non-USA) addresses?

Yes. We ship worldwide, including to PO, military APO and FPO addresses. We offer FREE SHIPPING on orders over 79 Euros. Orders under 79 euros will have a flat shipping rate as below .  Please note that delivery times will vary for international shipments. Please allow  7 – 10 business days for all orders shipped outside the USA to arrive, pending local customs clearance.

Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your international order.

Product Pricing and Exchange Rates

All prices shown are in Euros . When you pay by credit card, the equivalent amount will be shown on your credit card statement in your local currency. If paying by international money order, please ensure your payment is denominated in U.S. dollars. You can also pay by Western Union cash if you don’t have a credit card .

International Addresses

You must provide a CURRENT STREET ADDRESS in order to receive your shipment abroad. We cannot ship to international P.O. Boxes (Poste Restante)

International Shipping Fees, Import Duties and Taxes

Regarding import taxes and/or duties, our prices do not include import taxes, duties, and/or local customs fees (if any). You may have to pay such taxes/ fees once your order arrives to your country. These charges are separate from your shipping charge, and you will be billed directly for them through your local Customs or Mailing Authority. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import our products into your country.

International Returns or Packages Refused

If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package, or the items ordered are not allowed into the country by the local Customs Authority, the customer will be responsible for the shipping cost (if any) billed to us for the return of the package. If the return shipping cost is greater than the cost of the goods ordered, we will instruct the USPS to abandon the order, and there will be no credit issued to the customer for the order. If the package is intercepted by the local Customs Authority because items ordered are not allowed in the customer’s country and the package is abandoned, there will be no credit issued to the customer for the order. If your order is intercepted by your local Customs Authority, you will receive a letter from them advising you of this. You can then scan and email us a copy of this letter and we will reship your order free of charge. We will not reship your order unless we receive such a letter.

Your Country's Custom and Import Policies

It is important for you to become familiar with the Customs import policies of your country BEFORE ordering. Customs regulations vary greatly by country and lack of knowledge regarding such regulations can result in your order incurring high import duties, experience delivery delays, or even being returned to us. It is your responsibility to check with your local Customs Authority to see if your country permits the importation of our products from the USA. You are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Any fees charged to us  due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance with your country's laws and regulations, a refund will be issued for the merchandise only, less a re-stocking fee (20% of the cost of your order). Other charges (if any) such as quarantine, shipping, or warehousing fees assessed by your country’s local Customs Authority will also be discounted from your refund. If you have other questions about ordering internationally, please e-mail our Customer Service Center at Cette adresse email est protégée contre les robots des spammeurs, vous devez activer Javascript pour la voir.  .We will respond within 12  hrs of your inquiry.

Il est important pour vous familiariser avec les politiques d'importation de douane de votre pays avant de commander. Réglementations douanières varient beaucoup d'un pays et le manque de connaissances au sujet de ces règlements peut entraîner votre commande encourir droits d'importation élevés, les retards de livraison de l'expérience, ou même d'être de retour pour nous. Il est de votre responsabilité de vérifier auprès de votre administration des douanes local pour voir si votre pays autorise l'importation de nos produits des États-Unis. Vous êtes considéré comme l'importateur et devez se conformer à toutes les lois et règlements du pays dans lequel vous recevez les marchandises. Tous les frais facturés pour nous en raison de la non-conformité avec les lois et règlements de votre pays seront à votre charge, l'importateur. Si un ou des articles sont retournés en raison du non-respect des lois et règlements de votre pays, un remboursement sera émis pour la marchandise seulement, moins les frais de réapprovisionnement (20% du coût de votre commande). Autres charges (le cas échéant), comme la quarantaine, la navigation, ou des frais d'entreposage évalués par l'Autorité des douanes local de votre pays seront également déduits de votre remboursement. Si vous avez d'autres questions concernant la commande à l'échelle internationale, s'il vous plaît e-mail à notre Centre de service à la clientèle au Cette adresse email est protégée contre les robots des spammeurs, vous devez activer Javascript pour la voir.  Nous vous répondrons dans les 12 heures de votre demande.

I have not received my shipment. What do I do?

If 3 business days (USA domestic orders) or 5-10 business days (non-USA orders) have elapsed and you still have not received your order, please contact us at or e-mail us at Cette adresse email est protégée contre les robots des spammeurs, vous devez activer Javascript pour la voir.    . Be sure to state the name under which the order was placed, the date of the order, and the order number. We will respond within 12hrs of your inquiry.